Privacy Policy
We respect your privacy and appreciate the trust you place in us. In this Privacy Policy we explain who we are, for what purposes we may use your data, how we process it, with whom we share it, for how long we keep it, as well as how you can contact us and exercise your rights.
Your data will be processed only by CBDOIS. This brand is responsible for the processing of personal data in compliance with the General Data Protection Regulation (GDPR). For any questions, please contact info@cb2.pt
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase a product from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn more about your browser and operating system.
The information you provide us is only intended to provide you with a service that is more suited to your characteristics and needs. As such, and for the purposes of delivering orders, payments and contacting Customer Support, we hereby inform you that your contact details and address will be transmitted to payment companies, transport companies and service providers subcontracted to carry out our service.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.
This data processing will only be carried out with your consent, given at the time of registration. If you consent, you will receive marketing communications via email and SMS.
Consent for the processing of personal data for marketing purposes may be revoked at any time.
Your data will be kept until you request its deletion.
SECTION 2 - CONSENT
How do we obtain your consent?
When you provide us with personal information to complete a transaction, such as your credit card payment, placing an order, or arranging for a delivery, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent, where you will be given the opportunity to object to us using your information for these purposes.
How can I withdraw my consent?
If, after providing your data, you wish to change this consent, you may do so at any time and thus prevent us from contacting you to obtain or disclose any information. To change this consent, please contact us via email at info@cb2.pt.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our Terms & Conditions .
SECTION 4 - SHOPIFY
Our store is hosted on SHOPIFY, Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify, Inc.'s data storage. They store your data on a secure server behind a firewall.
SECTION 5 - THIRD PARTY SERVICES
In general, our providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves a third-party service provider such as Paypal, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
For example, if you are located in Portugal and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Whenever you leave our store’s website or are redirected to a third-party website, you are governed by that website’s Privacy Policy or Terms & Conditions.
SECTION 6 - COOKIE POLICY
Cookies are used to improve our service. Some of the cookies are essential to guarantee the functionality provided, while others are intended to improve performance and user experience.
Essential cookies are intended to:
- remember what you add to your cart
- remember your order progress
Functional cookies are intended to:
- remember your account details
- ensure that your connection is secure
- ensure that the website is displayed consistently
- offer support
Performance cookies are intended to:
- improve website performance by reducing the number of times the pages you visit are loaded
- improve user experience
Targeting cookies are intended to:
- allow you to share and like on social networks
- send information to other websites to personalize the advertising shown.
Examples of cookie usage:
Cookies are used to improve the service provided to you, such as:
- enable the use of some services such as payment, which would not be possible without cookies
- allow a service to recognize your device so that you do not have to constantly provide the same data
- acknowledge that you have already provided a username and password when logged into the customer area so that you do not have to do so every time you visit a page
- count how many people are using a service, thus ensuring that usage is fast
- analyze data that allows us to know how you use the services so that we can improve them
If you do not allow the website to use cookies, some pages and features will not work as expected. For example, you will not be able to use the shopping list.
If you wish to delete cookies that are already on your computer, please consult the "Help" section of your internet browser.
You can also find out more information about cookies and how to manage them on the website http://www.aboutcookies.org (English) or consult the "Help" section of your internet browser.
Responsible entity:
TUGA BV
Karspeldreef 1321
1104 SE Amsterdam, Netherlands
VAT: NL856820180B01